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Terms and Conditions
The following Terms and Conditions apply to all orders placed with www.assosoutlet.com
General
By placing an order with us, you accept the Terms and Conditions set out below. These Terms and Conditions do not affect your statutory rights. If you have any queries, please contact us. All references to the "company", "us", "our", or "we" refer to ASSOS USA LLC. Any reference to "customer", "you" "client" or "buyer" refers to the person or organization placing the order.
Execution of agreement
Your order represents an offer to execute a Purchase Agreement. When you send us an order, we will send you an e-mail to confirm receipt of your order and explain all relevant details (Order Confirmation). Your Order Confirmation does not represent acceptance of the Agreement. Instead, it confirms receipt of your order. It becomes a Purchase Agreement only when we have sent the ordered goods and when you have received delivery notification from our warehouse that the goods have been dispatched.
If a product in the same order, for which you have received Delivery Confirmation, is not shown in the Delivery Notification e-mail, no Purchase Agreement will take place for that product.
During the purchasing process, the buyer accepts our General Terms and Conditions of Sale, as set out on this page.
If a product in the same order, for which you have received Delivery Confirmation, is not shown in the Delivery Notification e-mail, no Purchase Agreement will take place for that product.
During the purchasing process, the buyer accepts our General Terms and Conditions of Sale, as set out on this page.
2.2
Our ability to fulfil orders is conditional on us too being correctly supplied, within the correct time frame. If any goods ordered are not available, we reserve the right to terminate the Agreement. You will be informed immediately if goods that you have ordered cannot be delivered. If the sum due has already been paid, we will return it immediately. We accept no responsibility for damages due to late delivery, unless there is certified negligence on our part.
Shouldn’t one or more goods in your order be available within the correct time frame, we reserve the right to offer you an alternate delivery through one of our business partners in your area, at the same conditions. You will have the possibility to accept such alternate delivery.
2.3
We will notify you if an item shown on the website is no longer available or if its price has changed.
Price
Shipping costs may be added to these prices. Shipping costs information are displayed on our website and can be checked at the time of ordering. Prices at the time of order are correct, errors and omissions excepted.
Delivery and shipping cost
Your order represents an offer to execute a Purchase Agreement. When you send us an order, we will send you an e-mail to confirm receipt of your order and explain all relevant details (Order Confirmation). Your Order Confirmation does not represent acceptance of the Agreement. Instead, it confirms receipt of your order. It becomes a Purchase Agreement only when we have sent the ordered goods and when you have received delivery notification from our warehouse that the goods have been dispatched. If a product in the same order, for which you have received Delivery Confirmation, is not shown in the Delivery Notification e-mail, no Purchase Agreement will take place for that product. During the purchasing process, the buyer accepts our General Terms and Conditions of Sale, as set out on this page.
4.2
Our ability to fulfil orders is conditional on us too being correctly supplied, within the correct time frame. If any goods ordered are not available, we reserve the right to terminate the Agreement. You will be informed immediately if goods that you have ordered cannot be delivered. If the sum due has already been paid, we will return it immediately. We accept no responsibility for damages due to late delivery, unless there is certified negligence on our part.Should one or more goods in your order be available within the correct time frame, we reserve the right to offer you an alternate delivery through one of our business partners in your area, at the same conditions. You will have the possibility to accept such alternate delivery.
4.3
We will notify you if an item shown on the website is no longer available or if its price has changed.
4.4
Shipping charges:
Please refer to the PRICE section. Shipping charges will be calculated at the time you place your order. You will be informed of all applicable shipping costs before you submit your order.
Payment
5.1 Credit Or PayPal Payments
We accept payment using VISA, Mastercard, American Express and PayPal.Security of your card and data is very important to us. All financial information relating to your transaction is forwarded using an encrypted automatic protocol, which neither ASSOS USA LLC nor independent third parties has access to. This information will be utilized only in the case of a refund. Therefore, for security reasons, every time you place an order with us, you will be asked for your card number.
5.2 Security
To ensure the security of your data, we use SSL software security (Secure Socket Layer). With this system, your data, name, address and card number are coded and transmitted safely via the Internet. During transfer, no external party can read your data.
DUE DATES AND PAYMENT, DELAYS, TRANSFER OF TITLE
Shipping damages
Warranty and repairs
Important notices
Information relating to privacy
Your personal data may be used as mentioned above only by ASSOS USA LLC. However, in order to execute your order, we will have to give your personal data to other companies, such as our couriers responsible for logistics and our financial services partners for credit card transactions. Said data may be used by those receiving it, exclusively for the purposes relating to their services. We do not give your personal data to any other organisations or companies.
Further information relating to the type, reach, location and objectives of the collection, transformation and use of personal data can be found on our website at www.assosoutlet.com/us in the section titled Privacy Policy
The client must agree explicitly to the collection and use of their personal data.
The client has the right, at any time, to revoke consent for future use of data by informing your distributor
If this is the case, we promise to immediately delete the client's personal data, unless an order is being processed.
We are very happy to provide any information relating to your registered data at any time.
For further information, please contact:
Email: PrivacyPolicy@assos.com
Use of materials: restrictions
PFAs certificates of compliance
Certificate of Compliance for PFAS Regulations in Textile Articles Pursuant to California Assembly Bill 1817, New York Environmental Conservation Law (ECL) 37-0121, Maine's PFAS in Products Law 2021
Purpose Statement
This document certifies that the textile articles directly distributed by Assos of Switzerland in the states of California, New York and Maine, comply with the PFAS regulations applicable in these states:
- California Assembly Bill 1817 (effective January 1, 2025)
- New York Environmental Conservation Law (ECL) 37-0121
- Maine's PFAS in Products Law 2021
These regulations prohibit or restrict the use of per- and polyfluoroalkyl substances (PFAS) in textile products.
Terminology
- Textile Articles: Includes any goods made from natural, man-made, or synthetic fibers, such as apparel, accessories, and home furnishings (e.g., towels, bedding, upholstery).
- PFAS regulations: Defined any intentionally added PFAS with functional or technical effects
- Exemptions: Includes personal protective equipment (PPE) and outdoor apparel for severe wet conditions, subject to disclosure requirements.
Compliance Statement
Assos of Switzerland certifies that the textile articles distributed for sale in California, New York, and Maine are PFAS-free, in compliance with applicable state regulations.
Where Water Repellent chemical treatment have been intentionally added, they are PFAS free in compliance by law.
Any garments currently containing PFAS are listed in the attached addendum: "Made with PFAS chemicals" These garments will not be distributed directly by Assos of Switzerland and the Company will share this documents with any current and future Customer to advice about the restricted garments
Disclosure Requirement for Certain Products
If a product falls under an exemption (e.g., outdoor apparel for severe wet conditions), it will be labeled accordingly:
"Made with PFAS chemicals."
The attached lists any garments in current collection that currently contain PFAS:
- P13.50.550.18
- TACTICA Gloves T5 Black Series
- P13.52.538.18
- Winter Gloves EVO Black Series
- P13.52.540.18
- Spring Fall Gloves EVO Black Series
- P13.62.731.18
- RSR 2/3 Speed Booties Black Series
- P13.62.732.18
- RSR Winter Speed Booties Black Series
- P13.62.765.18
- GT 3/3 Booties EVO Black Series
- P13.62.766.18
- GT Ultraz 3/3 Booties EVO Black Series
- P13.70.760.10
- SIGNATURE Podium Cap EVO
- P13.70.764.18
- 2/3 Rain Cap P1 Black Series
- P13.94.916.18
- GT Spider Bag C2 Black Series
- 11.30.373.18
- MILLE GTC LOWENKRALLE Jacket C2 Black Series
- 11.30.381.18
- MILLE GTS 2/3 Jacket C2 Black Series
- 11.30.381.2A
- MILLE GTS 2/3 Jacket C2 Stone Blue
- 11.30.381.7E
- MILLE GTS 2/3 Jacket C2 Alchemy Purple
- 11.30.384.10
- EQ RS 3/3 Jacket S9 TARGA Black
- 11.30.409.18
- MILLE GT 3/3 Jacket S11 Black Series
- 11.30.409.2S
- MILLE GT 3/3 Jacket S11 Storm Blue
- 11.30.409.70
- MILLE GT 3/3 Jacket S11 Torpedo Grey
- 11.30.409.7E
- MILLE GT 3/3 Jacket S11 Alchemy Purple
- 11.30.410.18
- MILLE GT UZ 3/3 JacketS11 Black Series
- 11.30.410.2S
- MILLE GT UZ 3/3 JacketS11 Storm Blue
- 11.30.414.18
- EQUIPE R 3/3 Jacket S11 Black Series
- 11.30.414.2A
- EQUIPE R 3/3 Jacket S11 Stone Blue
- 11.30.414.3F
- EQUIPE R 3/3 Jacket S11 Optic Yellow
- 11.32.374.18
- GTO FUCHSROHRE Shell C2 Black Series
- 11.32.386.10
- EQ RS Clima Capsule TARGA Black
- 11.32.390.18
- MILLE GT Wind Jacket C2 Black Series
- 11.32.390.2Q
- MILLE GT Wind Jacket C2 Genesi Blue
- 11.32.390.3G
- MILLE GT Wind Jacket C2 Bronze Ash
- 11.32.390.6P
- MILLE GT Wind Jacket C2 Foundation Green
- 11.32.393.18
- MILLE GTS Rain Jacket S11 Black Series
- 11.32.393.3F
- MILLE GTS Rain Jacket S11 Optic Yellow
- 11.34.382.18
- MILLE GTS 2/3 Vest C2 Black Series
- 11.34.382.2A
- MILLE GTS 2/3 Vest C2 Stone Blue
- 11.34.382.7E
- MILLE GTS 2/3 Vest C2 Alchemy Purple
- 11.34.385.10
- EQUIPE RS 2/3 Gilet TARGA Black
- 11.34.389.18
- MILLE GT Wind Vest C2 Black Series
- 11.34.389.2Q
- MILLE GT Wind Vest C2 Genesi Blue
- 11.34.389.3G
- MILLE GT Wind Vest C2 Bronze Ash
- 11.34.389.6P
- MILLE GT Wind Vest C2 Foundation Green
- 12.30.397.18
- UMA GTV 2/3 Jacket C2 Black Series
- 12.30.397.6I
- UMA GTV 2/3 Jacket C2 Turquoise Green
- 12.30.397.7E
- UMA GTV 2/3 Jacket C2 Alchemy Purple
- 12.30.411.18
- UMA GT 3/3 Jacket S11 Black Series
- 12.30.411.2S
- UMA GT 3/3 Jacket S11 Storm Blue
- 12.30.411.7E
- UMA GT 3/3 Jacket S11 Alchemy Purple
- 12.30.412.18
- UMA GT UZ 3/3 Jacket S11 Black Series
- 12.30.412.7E
- UMA GT UZ 3/3 Jacket S11 Alchemy Purple
- 12.32.392.18
- UMA GT Wind Jacket C2 Black Series
- 12.32.392.1L
- UMA GT Wind Jacket C2 Moon Sand
- 12.32.392.3G
- UMA GT Wind Jacket C2 Bronze Ash
- 12.32.392.6P
- UMA GT Wind Jacket C2 Foundation Green
- 12.32.399.18
- UMA GTV Rain Jacket S11 Black Series
- 12.32.399.7D
- UMA GTV Rain Jacket S11 Optic Pink
- 12.34.391.18
- UMA GT Wind Vest C2 Black Series
- 12.34.391.1L
- UMA GT Wind Vest C2 Moon Sand
- 12.34.391.3G
- UMA GT Wind Vest C2 Bronze Ash
- 12.34.391.6P
- UMA GT Wind Vest C2 Foundation Green
- 12.34.398.18
- UMA GTV 2/3 Vest C2 Black Series
- 12.34.398.6I
- UMA GTV 2/3 Vest C2 Turquoise Green
- 12.34.398.7E
- UMA GTV 2/3 Vest C2 Alchemy Purple
- 41.30.306.10
- SIGNATURE Softshell Jacket EVO
- 41.30.309.10
- SIGNATURE Thermo Jacket EVO
- 41.32.308.10
- SIGNATURE Rain Jacket EVO
- 41.34.307.10
- SIGNATURE Thermo Vest EVO
- 42.30.311.10
- SIGNATURE Women's Softshell Jacket EVO
- 51.30.310.18
- TACTICA STEINADLER Shell Jacket T5 Black Series
- 51.34.309.18
- TACTICA Shell Vest T5 Black Series
- 51.34.309.3G
- TACTICA Shell Vest T5 Bronze Ash
- 11.14.276.18
- GT UZ 3/3 Bib Tights S11 Black Series
- 11.14.279.18
- RS 2/3 Bib Tights S11 Black Series
- 11.14.280.18
- EQUIPE R 3/3 BibTightsS11 Black Series
- 11.14.300.18
- REFORM GT Winter Bib Tights Black Series
- 12.14.262.18
- UMA GTV Winter Bib Tights C2 Black Series
- 12.14.277.18
- UMA GT UZ3/3 BibTightsS11 Black Series
- 41.10.105.10
- SIGNATURE Shorts EVO
- 41.14.106.10
- SIGNATURE Pants EVO
- 42.14.107.10
- SIGNATURE Women's Pants EVO
- 51.10.119.18
- TACTICA Cargo Shorts T3 Black Series
- 51.10.119.70
- TACTICA Cargo Shorts T3 Torpedo Grey
- 51.14.123.18
- TRAIL 3/3 Cargo Pants T3 Black Series
- 52.10.133.18
- TACTICA Ws Cargo Shorts Black Series
Trademarks
NOTIFICATION OF COPYRIGHT INFRINGEMENT
If you believe in good faith that material appearing on the website infringes your copyright, you (or your agent) may send ASSOS a written notification pursuant to the DMCA (a "DMCA Notice"). Your DMCA Notice should be sent to our Copyright Agent (identified below), contain all of the information set forth in 17 U.S.C. § 512(c)(3) and request that the material be removed or that access to it be blocked.
You must submit any notification of an alleged copyright infringement to the ASSOS USA LLC Copyright Agent by mail or email as set forth below:
ASSOS USA Copyright Agent Attn: Legal 411 South 800 East, Salt Lake City, UT 84102 USA Email: PrivacyPolicy@assos.com (please reference "ASSOS USA DMCA Notice") If you fail to comply with all of the above requirements, your DMCA Notice will not be valid. Please note that you may be liable for damages, including court costs and attorneys' fees, if you materially misrepresent that materials on the website are infringing a copyright.
Your responsibilities
By using this website, you agree not to violate or attempt to violate the security of the site, including, by way of illustration but not limitation, actions such as accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, "flooding," "spamming," "mail bombing," or "crashing" the site; sending unsolicited email, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any email or posting.
Final provisions
Swiss Law governs on an exclusive basis all contractual conditions between ASSOS USA LLC and the client. Commercial UN law is not applicable.
You agree that the sole jurisdiction and venue for all controversies deriving from the business relationship between the client and ASSOS USA LLC (including use of or order placed on www.assosoutlet.com/us) shall be an appropriate federal or state court located in Salt Lake City, Utah USA, the US headquarters of ASSOS USA LLC.
16.2 Severance Clause
In the case in which a clause of these Conditions Of Sale were to be null or should become so in the future, the validity of all other Conditions or Agreements will not be affected.
Gift cards
Gift Card Terms
- ASSOS gift cards can be redeemed to purchase ASSOS products online only, at www.assosoutlet.com/us
- Each card can be redeemed in part, with the remaining balance credited to your ASSOS account.
- Must be redeemed within five (5) years of purchase and must be used in the same currency as they’re purchased.
- If the order value is greater than the value of the gift card, the difference must be paid by credit/debit card, or using PayPal.
- Gift cards are non refundable but can be combined with other offers and other gift cards.
- Promo codes cannot be used to purchase Gift Cards.
ASSOS OUTRIDE WINTER CHALLENGE
Outride Winter (the "Challenge") and competition (the “Competition”) is open to entrants aged 18+ only. The Challenge opens at 00.01hrs on Thursday 18th November 2021 and closes at 23.59hrs on Wednesday 1st December 2021 in the local area of the athlete, according to their Strava profile. Entrants who complete the challenge (the "finishers") will each receive an ASSOS Discount Voucher of 15% to be used on https://www.assos.com/us and https://www.assos.com/us_es or on ASSOS product in independent bike dealers in North America. By participating in the Challenge, all entrants will be deemed to have accepted and be bound by the full terms and conditions.
THE CHALLENGE
Outride Winter is for Strava members who complete 200km or recorded activity within the challenge period of 2 weeks. A minimum 15 minutes per activity is required to be eligible. All finishers of the Challenge are given the opportunity to redeem a 15% discount coupon code on https://www.assos.com/us and https://www.assos.com/us_es or on ASSOS product in independent bike dealers in North America by entering in their email address and opting in to accept ASSOS’ Privacy Policy and Terms and Conditions as well as opting in to receive marketing communications from ASSOS. Redemption of the reward by finishers automatically enters them into the Competition.
THE COMPETITIONS
The competition to win one of six complete winter ASSOS outfits (3 men and 3 women outfits available) is for Outride Winter challenge athletes who complete the challenge on the Strava platform over the course of the Challenge period. The 6 winners are chosen at random from the entire database of athletes who complete the challenge and enter their details on ASSOS.com.
TERMS & CONDITIONS
By entering the Challenge, all entrants will be deemed to have accepted and be bound by the terms and conditions and all entry instructions form part of these terms and conditions. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
Promoter:
www.assosoutlet.com/us LLC. 411 South 800 East - Salt Lake City, UT 84102, USA
HOW TO ENTER:
Eligibility: The Challenge and Competition is open to Strava users aged 18 or over, excluding employees of the Promoter and their immediate families, its agents and anyone professionally connected with this Challenge and Competition. Redemption of the reward is only available to “finishers” in the following regions: North America.
Entry: Entry to the Challenge is available upon use of Strava. The Challenge starts and ends based on each user’s local time zone. Manual entries, or rides marked ‘Private’ will not count towards your challenge effort. All activities logged during the Challenge period must be uploaded to Strava no later than three days after the challenge ends. In order to claim the 15% coupon code, challenge finishers must enter their email address into the reward form and accept the ASSOS Terms and Conditions and Privacy Policy. Subscribers can unsubscribe at any point thereafter and still receive/use their reward. By challenge finishers entering their email address, they will automatically be entered in the Prize draw(s). No purchase necessary.
Entry Period: Opens at 00.01hrs on Thursday 18th November 2021 and closes at 23.59hrs on Wednesday 1st December 2021. All entries must be made directly by the person entering the Challenge & Competition. Entrants who do not give correct details will be disqualified, at the Promoter’s discretion.
No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete entries will not qualify for the Challenge & Competition.
REWARD & PRIZE INFORMATION
Reward: Each finisher will receive an ASSOS Discount Voucher of 15% to be used on https://www.assos.com/us and https://www.assos.com/us_es or on ASSOS product in independent bike dealers in North America. If any items purchased with the voucher are returned only the discounted price will be refunded or credited. The unique discount code can only be used once per person and cannot be used in conjunction with any other promotion or offer - including archive sale items. Third party collaborations items are excluded from discounts. Only one discount voucher can be redeemed per single transaction. The offer excludes the purchase of gift cards. Vouchers cannot be exchanged for cash. We reserve the right to withdraw, alter or decline this offer without prior notice. The reward Discount Voucher expires on 31st December 2021.
Finishers Notification: Finishers will be notified by Strava upon completion of the Challenge period and directed to claim the prize(s) via email.
Prizes are non-transferable and cannot be resold, or exchanged for cash.
The Promoter reserves the right to publish the name, photograph, likeness and county of the Winner or to publicise the Competition or the prize-giving presentation, in any and all media that the Promoter desires, after the date of the Competition close date and within a year of this date.
The Winner agrees to take part in such reasonable Competition-related publicity as the Promoter may require and accepts that the Promoter may publicise images/statements in connection with/resulting from this Competition.
Prize: The winner of the ASSOS winter outfits, (3 men and 3 women outfits available) will be drawn at random on 10 December 2021 from all eligible entries.
The 15% discount coupon code or ASSOS outfits cannot be redeemed for cash. The prize(s) cannot be or transferred to another person without written consent from ASSOS. Any additional costs incurred in the process of claiming or delivering the prizes or the “winner” selecting additional products or services from ASSOS will be worn by the “winner”. The odds of winning depends on the amount of entries received. In order to enter the prize draw, the competitor must complete 200km of eligible activity within the two week challenge period and upload their activities to Strava.
In order to claim the 15% discount coupon code, challenge finishers must enter their email address into the reward form and accept the ASSOS Terms and Conditions and Privacy Policy.
Our Right to Use Information About You
Any personal information provided by entrants will be collected, stored and processed by or on behalf of the Promoter strictly under the General Protection Data Regulation (2018) visible on assos.com https://www.assos.com/us/customer-service/?section=privacy-policy
The personal information will be used by or on behalf of the Promoter to enable it to administer the Competition and publicise the Prize winners, and to send an entrant what he/she asks the Promoter to send him/her. The winner’s information may be shared in line with ASSOS’ third party agencies in line with ASSOS’ Data Policy and Terms and Conditions found in the Customer Service section on assos.com https://www.assos.com/us/customer-service/?section=privacy-policy .
An entrant’s personal details may be used for the marketing purposes of the Promoter only if an entrant has opted in to receiving future marketing mailings from the Promoter or for any other purpose agreed by an entrant. If an entrant would like to stop receiving messages from the Promoter, he/she can use the unsubscribe button provided in an email from the Promoter.
Other than its agencies and third party suppliers who are contracted to administer the Competition, the Promoter will not pass entrant’s details on to any third party unless otherwise required to do so by law.
In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this Competition or the awarding of Prizes, the Promoter reserves the right to cancel or amend the Competition or these terms and conditions, at any stage, but will always endeavour to minimize the effect to entrants in order to avoid undue disappointment.
The Promoter and its agents reserve the right at its sole discretion not to consider, and to exclude or disqualify any entry that they deem to be abusing or tampering with the operation of the Competition, or to be acting in any manner deemed by the Promoter to be in violation of or inappropriate with these terms and conditions.
The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details and to refuse to award a Prize or withdraw Prize entitlement and/or refuse further participation in the Competition and disqualify the entrant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this Competitions entry requirements or otherwise where an entrant has gained unfair advantage in participating in the Competition or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into in relation this clause.
This Competition is not sponsored, administered or endorsed by, or associated with, Facebook, Twitter or any other Social Network or the producers, retailers or any other party featured in the Prizes. Trademarks, logos and names of any third party are the property of their respective owner.
The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) the Promoter or any entrant whether caused by problems with communication networks or lines, computer systems, software or internet service providers, congestion on any carrier network or otherwise, (ii) any theft, destruction or unauthorized access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Competition; (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Competition (whether as a result of one of the foregoing causes or otherwise); (v) any delay in delivery, or failure of safe delivery of the Prize.
To the full extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, the Promoter, its associated companies and agencies and any of their personnel (the "Relevant Parties") exclude all liability for any loss (including any damage, claim, injury, cost or expense) which is suffered or incurred by any entrant in connection with the Competition or Prize, including without limitation: (i) any indirect, economic or consequential loss; (ii) any loss arising from the negligence of a Relevant Party; (iii) any liability for personal injury or death.
The Competition and the terms and conditions will be governed by Swiss Law governs on an exclusive basis all contractual conditions between ASSOS USA LLC and the client. Any dispute arising out of or in connection with the Competition will be subject to the exclusive jurisdiction of the courts of Salt Lake City, Utah USA, the US headquarters of ASSOS USA LLC.
www.assosoutlet.com/us LLC
411 South 800 East
Salt Lake City, UT 84102
USA
FREQUENTLY ASKED QUESTIONS
What is ASSOS’ warranty policy or product guarantee?How can I make a claim on the ASSOS warranty? Is a product purchased over two years ago still under the ASSOS warranty? I heard ASSOS has a “crash policy” – how does it work? What do I need to do to resolve a product issue with ASSOS customer service?
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